Privacy Notice

Last Updated: July 2026

1. Introduction

ROUTEON (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Notice explains how we collect, use, disclose, and protect personal information when you visit or interact with our website (“Website”).

We process personal information in accordance with applicable data protection and privacy laws and applicable privacy principles.

For any questions regarding this Privacy Notice or our processing of personal information, please contact us at:  support@routeon.io.

Depending on the applicable data protection laws, we may act as a data user, a data controller, business, or another legally recognised entity responsible for determining how and why personal information is processed.

2. Personal information we collect

We may collect and process the following categories of personal information:

Information you provide to us

This may include:

  • name and surname;
  • email address;
  • telephone number;
  • information included in your communications with us (for example, your company name and job title);
  • any other information you voluntarily provide through our Website or when contacting us.

Information collected automatically

When you use our Website, we may automatically collect certain technical information, such as:

  • IP address;
  • browser type and settings;
  • device information;
  • operating system;
  • information about how you interact with our Website;
  • information collected through cookies and similar technologies.

Information received from third parties

Where permitted by law, we may receive information about you from third parties, such as service providers, business partners, or publicly available sources.

We do not intentionally collect sensitive personal information (such as health information, biometric information, or other specially protected categories of information) through this Website unless specifically stated otherwise.

3. How we use your personal information

We may process your personal information for the following purposes:

  • responding to your inquiries and requests submitted through the Website;
  • communicating with you regarding our services, products, or activities;
  • providing information requested by you;
  • managing business relationships;
  • improving and maintaining our Website and services;
  • monitoring Website performance and security;
  • conducting analytics and understanding Website usage;
  • sending marketing communications where permitted by applicable law and, where required, based on your consent;
  • complying with legal and regulatory obligations;
  • protecting our rights, interests, and security.

4. Legal basis for processing

Where required by applicable law, we process personal information based on one or more of the following legal grounds:

  • Performance of a contract or steps taken before entering into a contract, where processing is necessary to provide requested services or communicate with you;
  • Legal obligations, where processing is required to comply with applicable laws or regulatory requirements;
  • Legitimate interests, where processing is necessary for purposes such as operating our business, maintaining Website security, preventing misuse, improving our services, or managing communications;
  • Consent, where required by applicable law, including for certain marketing activities or use of cookies and similar technologies.

5. Sharing of personal information

We may share personal information with:

  • Service providers and suppliers who provide services necessary for operating our Website and business, such as hosting providers, IT providers, communication providers, analytics providers, or other technical service providers;
  • Professional advisers, including legal, financial, or business advisers;
  • Authorities or regulators, where disclosure is required by law or necessary to comply with legal obligations;
  • Other parties involved in corporate transactions, such as mergers, acquisitions, restructuring, or transfer of business assets.

We do not sell your personal information unless otherwise stated and permitted under applicable law.

6. International transfers of personal information

Your personal information may be processed or transferred to countries other than the country where you are located.

Where required by applicable law, we implement appropriate safeguards to ensure that personal information receives an adequate level of protection, such as contractual safeguards, approved transfer mechanisms, or other legally recognised measures.

7. Data retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Notice, comply with legal obligations, resolve disputes, and enforce agreements.

When personal information is no longer required, we will securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.

8. Your privacy rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

  • the right to access your personal information;
  • the right to request correction of inaccurate information;
  • the right to request deletion of your information;
  • the right to restrict certain processing activities;
  • the right to object to certain processing activities, including direct marketing;
  • the right to receive your information in a portable format, where applicable;
  • the right to withdraw consent where processing is based on consent;
  • the right to lodge a complaint with the relevant privacy or data protection authority.

To exercise your rights, please contact us using the details provided above.

We may need to verify your identity before processing certain requests.

9. Security of personal information

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage of information can be guaranteed to be completely secure.

10. Cookies and similar technologies

Our Website may use cookies and similar technologies to enable Website functionality, analyse Website usage, improve user experience, and support our services.

For more information about the cookies we use, their purposes, and how you can manage your preferences, please refer to our Cookie Notice.

11. Third-party websites

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security measures of third-party websites. We recommend reviewing the privacy policies of those websites before providing any personal information.

12. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, services, or applicable legal requirements.

Any updates will be published on this page, and the “Last Updated” date will be revised accordingly.

13. Contact us

If you have any questions, requests, or concerns regarding this Privacy Notice or our processing of personal information, please contact us: support@routeon.io.